Understanding the texture
of consumer experiences
WE EMPHASIZE EXPERIENCE, TEXTURE, AND CONTEXT
ddeasy inc specializes in strategic qualitative exploration,
workshops, and training. We use research to increase
learning and facilitate wisdom rather than dictate a
set of marketing prescriptions. We achieve this by encouraging
consumers to share not only their immediate reactions
but also their emotional responses. These act as the
keys to understanding needs, perceptions and motivations.
Such understanding reveals the rich texture of consumer
experiences.
This emphasis on context and the texture of
experience yields a depth of understanding that exceeds
findings from ordinary group interviews and survey responses.
Our qualitative methods offer depth of understanding
through:
- In-depth focus group
- Ethnography
- Depth interviewing
- Dyads
- On-site observation
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